Your phone system can cause inefficiencies, inaccuracies, long wait times and a lack of personal service, so be on the lookout for these problems – and ask your patients...
VIEW MORETransmitting incomplete message or one with misinformation is not only aggravating but can be disastrous. If your practice uses paper...
VIEW MORESending new patient registration forms in advance of the visit can reduce delays in the office caused by patients taking too long to complete the forms. Instead, patients...
VIEW MOREYour clinical staff may not actually do the work of chart prep, but they should at least communicate what is needed. Even in an...
VIEW MOREWhen a test is ordered, who is responsible for completing the paperwork? Is it the clinical staff or the physician? If your office...
VIEW MOREAnother common problem in medical offices occurs when physicians insist on doing things their own way, rather than following a standardized...
VIEW MOREOne of the most embarrassing moments in a medical practice is when a patient or an outside organization calls to follow up on a fax that was transmitted...
VIEW MORELack of superior inventory management system causes chaos, superficial scarcity, duplication, disorganization, high cost...
VIEW MOREHow can an effective communication exist in an practice that does not have a secure personalized corporate email management system that allows free exchange of data...
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